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Delivery Policy

There are terms and conditions that apply to transactions at a Phi-Store. By placing an order or making a purchase at a www.phi-education.com/store, you agree to the terms set forth below along with Phi Education Privacy Policy and Terms of Use . Phi Education may update its delivery policy from time to time and your continued use of the website expresses your consent to our policies.

India Shipping & Delivery Policy

We strive to deliver your order within 7 working days from the date order was placed. However the actual delivery of your order can be impacted by many events beyond Phi Education's control once it leaves our facilities, Phi Education cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

All shipments by Phi Education are F.O.B. point of shipment from Phi Education's facility and the amount of all transportation charges will be paid to Phi Education by the Customer in addition to the purchase price of the Products. Subject to Phi Education's right of stoppage in transit, delivery of the Products to the carrier will constitute delivery to Customer and title and risk of loss will pass to Customer. Phi Education will make reasonable efforts to initiate shipment and schedule delivery as close as possible to Customer's requested delivery date(s). Customer acknowledges that delivery dates provided by Phi Education are estimates only and that Phi Education will not be liable for failure to deliver on such dates. Selection of the carrier and delivery route will be made by Phi Education unless specifically designated by Customer. Phi Education reserves the right to make deliveries in instalments. Delay in delivery of one instalment will not entitle Customer to cancel any other instalment(s). Delivery of any instalment of Products within thirty (30) days after the date requested will constitute a timely delivery. Delivery of a quantity that varies from the quantity specified shall not relieve Customer of the obligation to accept delivery and pay for the Products delivered.

International Shipping & Delivery Policy

We strive to deliver your order within 10 working days from the date order was placed. However the actual delivery of your order can be impacted by many events beyond Phi Education's control once it leaves our facilities, Phi Education cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

For orders where the delivery location is other than India, the import duty/taxes will be borne by the customer as per the norms of the concerned country. The order will be delivered to the location specified by the customer while placing the order, subject to the payment of import duty/taxes by the customer in a timely manner on arrival of the product in the concerned country.

All shipments by Phi Education are F.O.B. point of shipment from Phi Education's facility and the amount of all transportation charges will be paid to Phi Education by the Customer in addition to the purchase price of the Products. Subject to Phi Education's right of stoppage in transit, delivery of the Products to the carrier will constitute delivery to Customer and title and risk of loss will pass to Customer. Phi Education will make reasonable efforts to initiate shipment and schedule delivery as close as possible to Customer's requested delivery date(s). Customer acknowledges that delivery dates provided by Phi Education are estimates only and that Phi Education will not be liable for failure to deliver on such dates. Selection of the carrier and delivery route will be made by Phi Education unless specifically designated by Customer. Phi Education reserves the right to make deliveries in instalments. Delay in delivery of one instalment will not entitle Customer to cancel any other instalment(s). Delivery of any instalment of Products within thirty (30) days after the date requested will constitute a timely delivery. Delivery of a quantity that varies from the quantity specified shall not relieve Customer of the obligation to accept delivery and pay for the Products delivered.

Downloads

All paid downloads will be available in customer account only after order status is updated to "Delivered".

Order Status

After you place an order on Phi Store it will pass through following statuses -

1.) Pending - Implying we have received you order but it has not yet been confirmed. 

2.) Payment Received - Implying we have received your payment for the order and hence the order has been sent for packing.

3.) Ready to Ship - Implying the order has been packed and is ready to be shipped, an order cannot be cancelled once it reaches this stage. 

4.) Shipped - Implying the order has been shipped to the customer's address for delivery.

5.) Delivered - Implying the order has been successfully delivered to the customer.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Phi Education may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Phi Education reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Phi Education confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Phi Education will cancel the order and refund your purchase price in full.